Contact us
Get hold of our Melbourne emergency plumbing team — any hour, any day
Quote requests submitted via the form get a real human response within 15 minutes during business hours and within 20 minutes overnight. We monitor submissions live around the clock.
Best way to reach us
The quote form is fastest — beats waiting on hold
We dispatch from form submissions, not from queued phone calls. Fill out the form with your suburb, the issue, and how urgent it is — we'll text you within 15 minutes with a real quote, a real ETA, and the name of the plumber being dispatched.
- Phone
- 0468 022 662 24/7 for genuine emergencies. The quote form is still the fastest path to dispatch — calls queue, forms don't.
- info@emergencyplumbermel.com.au For non-urgent enquiries, quotes for major work, or business correspondence.
- Service area
- Inner Melbourne, VIC Inner Melbourne and surrounds — from Port Melbourne to Collingwood, Maribyrnong to East Melbourne.
- Hours
- 24/7 Emergency Service Live overnight dispatch desk. Same standard emergency rate any hour, any day, including weekends and public holidays.
- Licensing
- VBA Licensed (Victorian Building Authority) Verifiable at vba.vic.gov.au. Licence details on every quote and invoice.
- Insurance
- $20M Public Liability Insurance Certificate of currency available on request. WorkCover for the crew.
- For genuine emergencies right now
- Use the quote form — it's the fastest path to dispatch. Mark the urgency as "Emergency — within the hour" and we'll prioritise the response.
For gas leaks specifically
Ring 1800 GAS LEAK (1800 427 532) — the Jemena Gas Networks 24/7 emergency line — first to make supply safe at the network level. Then submit our quote form for the licensed gasfitter repair.
Get Your Free Emergency Plumbing Quote
Our credentials
- VBA Licensed (Victorian Building Authority)
- $20M Public Liability Insurance
- Available 24/7 across Inner Melbourne
- 12-Month Workmanship Guarantee
What happens after you submit
Four steps from form submission to plumber on the doorstep
Within 15 minutes
Live dispatcher reviews your submission, drafts a quote range based on the suburb and issue type, identifies the closest available plumber, and texts you back with the quote, ETA, and the plumber's name and licence number.
Within ~45 minutes (Inner Melbourne average)
Plumber arrives at your door. CBD and inner north typically 25-35 minutes; bayside and inner west typically 30-50. ETA updates by text if anything changes.
Diagnosis and written quote
Plumber diagnoses the issue, quotes the repair in writing (labour, parts, total), waits for your approval before touching anything.
Repair, payment, paperwork
Repair completed, system tested, payment taken, itemised invoice and 12-month warranty paperwork emailed. Insurance documentation supplied at no extra charge if needed.